* Returned products will be discarded and will not be resold.
* Except for defective items, sale items cannot be returned or exchanged.
Please contact us by email (firstname.lastname@example.org) prior to return.
Items purchased on infree-mall.com
All accessories, warranty cards, product labels, boxes, etc.
Items within 14 days of arrival
Items not described as ""non-returnable"" or ""non-replaceable"" on the product page
Products that have been used once and that have been soiled or damaged by the customer are not eligible for returns.
*Customers are responsible for all shipping charges for returns and exchanges.
*No refunds will be given if any item is soiled, damaged or lost during the return process.
*Items that have been exchanged cannot be exchanged unless the item is soiled, damaged or you receive a different item than what you ordered.
<How to return/exchange>
If you want to return or exchange, please contact us by email (email@example.com). We will send you an email about the return/exchange procedure and return address, so please return the product after inspection.
*In the case of an exchange, we will send a new product after the exchange."